OPEN TO WORK
OPEN TO WORK
Hire
Hire
Eirin
Eirin
Your AI Community Partner that continuously monitors community sentiment.
Your AI Community Partner that continuously monitors community sentiment.
Your AI Community Partner that continuously monitors community sentiment.
For Community Managers, Live-Ops Leads, Studio Heads, and Marketing Leads
For Community Managers, Live-Ops Leads, Studio Heads, and Marketing Leads
For Community Managers, Live-Ops Leads, Studio Heads, and Marketing Leads
Status:
Status:
ON SHIFT, SINCE 2026
ON SHIFT, SINCE 2026
uptime:
uptime:
99.98% / 24-7-365
99.98% / 24-7-365
delivery:
delivery:
3 MINS MEDIAN
3 MINS MEDIAN
version:
version:
V1.0
V1.0
Turn millions of player conversations into clear trends, signals and personalized support, across every channel.
Here's the
Here's the
job description
job description
Eirin is a Teammate, not a tool. It never clocks off, so nothing in your community slips by unnoticed.
Role
Community Partner
Reports To
You
hours
24/7 - Doesn't Sleep
responsbilites
Knows your game from day one.
Knows your game from day one.
Reads your store pages, patch notes, GDD, and docs on day one, then gets sharper with every update you ship.
Reads your store pages, patch notes, GDD, and docs on day one, then gets sharper with every update you ship.
Listens across every channel. Nothing slips past.
Listens across every channel. Nothing slips past.
Steam, the App Store, Google Play, Metacritic, Discord, and Reddit. Nothing slips past Eirin.
Steam, the App Store, Google Play, Metacritic, Discord, and Reddit. Nothing slips past Eirin.
Steam, the App Store, Google Play, Metacritic, Discord, and Reddit. Nothing slips past Eirin.
Reports come to you. Not the other way around.
Reports come to you. Not the other way around.
Eirin turns reviews across every store and channel into a clear sentiment report, with a source by source breakdown and the issues driving them.
Eirin turns reviews across every store and channel into a clear sentiment report, with a source by source breakdown and the issues driving them.
Eirin turns reviews across every store and channel into a clear sentiment report, with a source by source breakdown and the issues driving them.
VIP player support at scale
VIP player support at scale
Timely, personalized, on-brand answers at any scale. Indie or millions of players, everyone feels heard.
Timely, personalized, on-brand answers at any scale. Indie or millions of players, everyone feels heard.
Timely, personalized, on-brand answers at any scale. Indie or millions of players, everyone feels heard.
terms
Volum-based pricing
start date
Today
Eirin
Eirin
on the job
on the job
Ask, and it gets to work. Reports, deep dives, any format you need. All grounded in evidence.
Reports back on schedule. Drill in anytime.
Reports back on schedule. Drill in anytime.
Eirin sends your reports automatically, on the daily, weekly, or monthly cadence you set. Want to go deeper on any finding? Just ask, anytime.
Eirin sends your reports automatically, on the daily, weekly, or monthly cadence you set. Want to go deeper on any finding? Just ask, anytime.
Eirin sends your reports automatically, on the daily, weekly, or monthly cadence you set. Want to go deeper on any finding? Just ask, anytime.
Lands in your inbox and Slack.
Lands in your inbox and Slack.
Lands in your inbox and Slack.
Every report Eirin sends arrives in both channels. Read where you prefer, talk to her where you want.
Every report Eirin sends arrives in both channels. Read where you prefer, talk to her where you want.
Every report Eirin sends arrives in both channels. Read where you prefer, talk to her where you want.
Instruct Eirin just once.
Instruct Eirin just once.
Tell her what to focus on, what sources to use, what to skip, and how to shape your reports. He remembers every preference.
Tell her what to focus on, what sources to use, what to skip, and how to shape your reports. He remembers every preference.
Tell her what to focus on, what sources to use, what to skip, and how to shape your reports. He remembers every preference.
Treats every player like a VIP.
Treats every player like a VIP.
Eirin drafts personal, on-brand replies for every player who reaches out, in any language, at any scale. The first-timer and the power user both get an answer that sounds like you.
Eirin drafts personal, on-brand replies for every player who reaches out, in any language, at any scale. The first-timer and the power user both get an answer that sounds like you.
Eirin drafts personal, on-brand replies for every player who reaches out, in any language, at any scale. The first-timer and the power user both get an answer that sounds like you.
What makes Eirin Different
Things no other product in this space does at the same time.
Hire, Don't Subscribe
A teammate with a name and an email, not a SaaS line-item.
Hire, Don't Subscribe
A teammate with a name and an email, not a SaaS line-item.
Reports to You
Pushes signal to your inbox and Slack. You don't come to Eirin.
Reports to You
Pushes signal to your inbox and Slack. You don't come to Eirin.
Read-Only Trust
Watches everything, writes nothing without your approval.
Read-Only Trust
Watches everything, writes nothing without your approval.
Gaming-Native
Knows 'nerf' and 'review bomb' are context, not threats.
Gaming-Native
Knows 'nerf' and 'review bomb' are context, not threats.
Builds Game Context Over Time
Builds a lasting picture of your game that compounds with every patch or doc, every week.
Builds Game Context Over Time
Builds a lasting picture of your game that compounds with every patch or doc, every week.
Capabilities When You Need
Skills surface in the flow of work, the moment they're useful. No feature tour or menu to hunt through.
Capabilities When You Need
Skills surface in the flow of work, the moment they're useful. No feature tour or menu to hunt through.
Why hire an
agent
and not just buy a tool?
and not just buy a tool?
and not just buy a tool?
Tools wait for you to open them. Dashboards show you a number and trust you to know what it means.
Tools wait for you to open them. Dashboards show you a number and trust you to know what it means.
Tools wait for you to open them. Dashboards show you a number and trust you to know what it means.
A community manager doesn't work that way, and neither does Eirin.
A community manager doesn't work that way, and neither does Eirin.
A community manager doesn't work that way, and neither does Eirin.
He reads player rooms every day, flags what's moving, and brings the receipts. Ask a follow-up, get an answer, with the evidence that proves the point. Eirin's not just an agent. He's the teammate you can count on.
He reads player rooms every day, flags what's moving, and brings the receipts. Ask a follow-up, get an answer, with the evidence that proves the point. Eirin's not just an agent. He's the teammate you can count on.
He reads player rooms every day, flags what's moving, and brings the receipts. Ask a follow-up, get an answer, with the evidence that proves the point. Eirin's not just an agent. He's the teammate you can count on.
Ready
Ready
to hire?
to hire?
Stay on top of every player conversation with Eirin. First report the same week.
Stay on top of every player conversation with Eirin. First report the same week.
Stay on top of every player conversation with Eirin. First report the same week.
onboarding timeline
DAY 0
Setup Form
DAY 0
we tune Eirin
SAME WEEK
first sentiment report lands
Platform
Platform
AI Teammates
AI Teammates
Become playtesters
Play Games. Earn Rewards
mobile app
Scan to get started
PC app
for playtesters
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