Built for studios that move fast, real support that is built into your dashboard. No detours, no delays.
When something goes wrong mid-playtest, your team shouldn't be hunting for a contact form or waiting for an email reply. Lysto Care is a dedicated, in-dashboard support experience - available the moment you need it, right where you're already working.
Support lives in your dashboard
Your team speaks to real people
A knowledge base built for Lysto
Help that knows where you are
"Other platforms make support feel like an afterthought. Lysto Care makes it feel like part of the product."
In-dashboard live chat
No external portal. Always one click away.
Real CS team on the other end
Human agents who know Lysto deeply.
Structured knowledge base
4 categories, built around how you work.
Auto ticket creation fallback
Your chat history is attached, always.
Already included with your Lysto subscription — no extra cost, no setup required.
It's right there in the left nav - always visible, always one click away. No new tab, no separate login.
Suggested articles load instantly, matched to the page you're on. Or type your question - results are filtered to what's relevant.
A real Lysto team member picks up your conversation. They have full context on your workspace and playtest setup.
Most issues are resolved in chat. If follow-up is needed, a ticket is created automatically with your chat history attached. You'll receive an email confirmation.
Get real support from the Lysto team. Right when you need it.
